Ask Bolt answers questions about your waste data in plain English. Ask for your top customers, a month’s tonnage by EWC code, or every load from last week in a table, and Bolt works it out from your WTNs and dockets. It can also build PDF reports and per-customer report packs for you to download.

Open it from Insights → Bolt AI → Ask Bolt. It’s marked Beta.

What Bolt Can See

Included Not included
WTNs from the last 18 months Season ticket WTNs
Dockets from the last 18 months (not those created from a WTN) DWT submission status
Date, reference, producer, carrier, waste type, EWC code and net weight for each Your pick lists (customers, waste types, vehicles)

Bolt reads up to 1,000 WTNs and 1,000 dockets, newest first. If you ask about something older, or an account with more than that, Bolt tells you some records may be missing. For exact totals over longer periods, use Reports.

Bolt only reads your data. Nothing you ask can change a WTN, docket or any other record.

It can also answer questions about using WasteBolt and about UK waste compliance, drawing on this help centre.

Asking a Question

Type your question and press Enter (Shift+Enter for a new line). Some ideas to start with:

  • “Who is my top customer by tonnage this month?”
  • “Give me a breakdown of all customers last month with their total tonnages”
  • “Show me all movements for last week in a table”
  • “What trends can you spot in my data over the last 3 months?”
  • “Create me monthly summaries for each customer last month”

Ask follow-up questions in the same chat to narrow things down: “just the ones over 10 tonnes”, “now group that by EWC code”.

Data Flags

Bolt points out anything in the data that looks wrong: weights far above the usual, zero or negative weights, loads with no customer, odd dates, and likely duplicates. Use them to tidy up records before your Waste Return.

What You Get Back

  • Answers and tables. Click any WTN or docket reference in a table to open the record.
  • Copy an answer to paste elsewhere.
  • Download PDF of any answer that includes a table.
  • Report PDFs. Ask for a report and Bolt offers Download Report PDF, built the same way as a report from the Reporting page.
  • Bulk WTN downloads. Ask for a set of WTNs and Bolt can offer them as a ZIP, up to 100 at a time.
  • Per-customer report packs. Ask for monthly summaries for each customer and Bolt can build one PDF per customer, plus an overview, as a ZIP.

Ask Bolt doesn’t draw charts or export CSV files. For CSV exports, use Reports.

Saved Prompts

Asking the same question every month? Hover over a message you sent, click the bookmark (Save as prompt) and give it a name. Your saved prompts appear above the message box under Saved prompts. Choose one to fill it in, then send.

Manage them under Manage saved prompts, where you can use, rename or delete each one. Saved prompts are personal: each person has their own.

Chat History

Your conversation stays while the browser tab is open. Closing the tab, or clicking New chat, starts afresh. Chats aren’t kept on WasteBolt’s servers, so save any answer you need: copy it, download the PDF, or save the question as a prompt.

What It Costs

Each message you send uses 1 Bolt from your company’s monthly allowance, then from your Bolt credits. The top of the page shows how much of the allowance your company has used this month, and your credits.

When you’re running low, the account owner can use Buy credits. See Plans, Billing and Bolt Credits.

Frequently Asked Questions

Is Ask Bolt the same as the help chat?

No. The help chat on this website and in WasteBolt’s help pages answers how-to questions and doesn’t use Bolt credits. Ask Bolt works on your own data and uses 1 Bolt per message.

Why doesn’t Bolt’s total match my report?

Bolt reads the last 18 months, up to 1,000 WTNs and 1,000 dockets, and leaves out season tickets. The Reporting page uses every record in the dates you choose. For figures you’ll file or invoice from, use Reports.